Shipping policy

We offer free standard shipping to the contiguous United States and Washington, DC.

We review and submit orders for fulfillment on the day they are placed. Orders ship from China, with processing typically taking 3–5 calendar days.

Please allow approximately 2–3 weeks from ordering for delivery. This is an estimate, not a guarantee; some deliveries take longer depending on destination, stock availability, holidays, customs and carrier delays.

We’ll email tracking information when your order ships. Multiple items, including bundles, may arrive in separate packages.

For assistance, contact support@pupbound.com with your order number.